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🎯

Complexity → Clarity

I turn messy data into clear flows.
The goal is understanding, not information overload.

Real Transformations

VectorPaths Learning System

BEFORE (Complex)

10+ dimensions of question classification (difficulty, knowledge points, question type, common mistakes...)

AFTER (Clear)

"Here's the next best question for you"

CBA Customer Service

BEFORE (Complex)

User says "I want to transfer money"

AFTER (Clear)

Understanding real need: "I'm not sure how to use the app"

LLM + Schema Data Extraction

BEFORE (Complex)

3000+ raw question data

AFTER (Clear)

Structured knowledge graph + ROI ranking algorithm

My Design Principles

🎭

Hide complexity, surface simplicity

Users don't need to know how complex things are behind the scenes. They just need a simple answer.

📚

Progressive disclosure

Give the conclusion first, expand only if they want more. Just like this website's design.

🎯

Context-aware responses

Same question, different user backgrounds — different responses needed.

💪

Design for the frustrated user

If it works for someone who's confused, it'll work for everyone.

Case Study: VectorPaths

How I simplified adaptive learning:

1

Collected 10+ dimensions per question

Difficulty, knowledge points, question type, common mistakes, time estimate, related concepts...

2

Built ROI calculation algorithm

Based on user's target score and current level, calculate the "return on investment" for each question

3

Surfaced one simple output

Users only see: "This is the question you should practice right now"

"The complexity lives in the system. The simplicity lives in the experience."